Why Is Workday Down? A Backup-System Test Left Production Data Inconsistent
Workday went down on Friday, November 13, 2026, after a problem during testing of its disaster-recovery systems left some production data in an inconsistent state.
According to a Workday notice shared by Washington University IT, services at the disaster-recovery site unexpectedly connected to production databases during a scheduled maintenance-window test. The connection created data inconsistencies that could prevent customers from accessing their accounts and cause automated jobs, integrations and other tasks to fail.
What caused the Workday outage?
The disruption began while Workday was validating its weekly maintenance window for disaster-recovery tenants.
Instead of remaining isolated, services in the disaster-recovery environment unexpectedly connected to live production databases. Workday said the resulting inconsistent data could generate errors when users tried to access their accounts or when the platform attempted to run jobs and integrations.
Why did Workday take its systems offline?
Workday placed affected WD1 production tenants into maintenance mode while its technical teams investigated the problem and determined the safest recovery approach.
The company said it would provide updates every 30 minutes. The precaution meant affected customers could not use their Workday production systems while the investigation and recovery work continued.
Is Workday back up?
As of November 14, Workday had not announced a full restoration or provided a confirmed time for affected services to return. Customer status notices continued to report the disruption.
The company said it was working urgently to resolve the issue and apologised to customers affected by the outage.
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